Privacy Policy

Who we are

Nature Presents is an Indian brand of graded spices, pure essential oils and single-origin coffee, operated from Indore. This policy covers naturepresents.in and any order you place with us.

Information we collect

We collect only what we need to sell to you and deliver your order:

• Contact & delivery details — your name, email, phone number, and billing and shipping address.
• Order & payment status — what you bought and whether payment succeeded. Payments are handled by Cashfree; we never see or store your card, UPI or bank details.
• Technical data — IP address, device and browser type, and how you use the site, collected through cookies and analytics.

How we use it

We use your information to process and deliver your orders, provide customer support, and send order updates. With your consent, we may occasionally send offers or product news, which you can opt out of at any time.

We also use aggregated, technical data to keep the site secure and improve it, and we retain records where tax and accounting law requires. We do not sell or rent your personal information to anyone.

Cookies & analytics

Essential cookies keep your cart and checkout working. We also use analytics (such as Google Analytics) to understand how the site is used. You can disable non-essential cookies in your browser settings; some features may then work less smoothly.

Who we share it with

We share only the minimum necessary with the partners that fulfil your order — Cashfree for payments and Shiprocket and its courier partners for delivery — and with analytics providers. We may also disclose information where required by law.

Security & retention

We use reasonable safeguards to protect your data and keep it only as long as needed to serve your orders and meet legal obligations. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

You can ask us to access, correct or delete your personal information, subject to records we must keep by law, and you can opt out of marketing messages at any time. To make a request, contact us using the details below.