Frequently asked questions

Yes. Everything we sell is FSSAI-certified (Licence No. 11426999000045), so it meets India's food-safety and purity standards.

We buy direct from farmers — spices from the Western Ghats and North-East India, essential oils from trusted distillers, and coffee from single estates in Coorg. Buying at origin is how we can name the grade rather than just the product.

TGSEB stands for Tellicherry Garbled Special Extra Bold — the top export grade of Indian black pepper. Only the largest berries, 4.75 mm and above, qualify, and bigger berries carry more aromatic oil and flavour.

It's a size class. Extra Bold berries measure 4.75 mm or larger and hold more essential oil, giving a deeper, more robust flavour than standard grades.

No. Our spices and oils are 100% pure — no fillers, artificial colours or preservatives. Ground spices are ground to order and sealed fresh.

Yes. Every oil is pure and undiluted — steam-distilled or cold-pressed, never cut with carrier oil or synthetics. Each label carries the botanical name, plant part and extraction method.

Not neat. Dilute in a carrier oil (coconut, jojoba, sweet almond) at about 1–2%, and patch-test on your inner forearm first. They're for aromatherapy and external use — not for swallowing. If you're pregnant or have a medical condition, check with a professional.

15 ml, 50 ml and 100 ml, in amber glass with a euro dropper to protect the oil from light and air.

Yes — 100% single-origin Coorg coffee, offered as pure Arabica, pure Robusta, or freshly ground, with no blends or chicory.

Coarse for a French press, medium for pour-over and drip, and fine for a South Indian filter or moka pot. Grind just before brewing for the best cup.

In airtight glass containers in a cool, dark, dry place — away from the stove and direct sunlight. That preserves the natural oils that carry aroma and flavour.

Whole spices keep their aroma far longer, because the oils stay locked inside until you grind. Grinding fresh, just before use, gives the biggest lift in flavour.

Shipping is free across India on orders over ₹999. Below that, a small slab rate applies, calculated on your order's packed weight and shown at checkout.

We ship across India through Shiprocket courier partners. Orders are dispatched within 1–2 business days, with typical delivery in 3–7 business days depending on your location.

For hygiene and food-safety reasons, opened packs can't be returned. But if your order arrives damaged, leaking, wrong or defective, contact us within 48 hours with photos and we'll replace it or refund you in full. Refunds are issued via Cashfree within 5–7 business days.

Payments are handled securely by Cashfree — UPI, cards and netbanking. We never see or store your card or bank details.

Yes — we supply home kitchens and professional chefs alike. For bulk or wholesale enquiries, get in touch through our contact page and we'll share pricing.